THE ROS PROCESS
Whether your business is new, growing, reorganizing, moving, or downsizing, ROS makes the furniture-buying process easy, efficient, and seamless for our customers. You can trust our team to guide you through each step of the process, eliminating questions and unnecessary stress. ROS ensures that each customer is extremely satisfied with their experience, from beginning to end.
SHOWROOM MEETING
The most important step! Our process begins with an initial consultation at our beautiful 11,000 SF showroom, outfitted with numerous displays of our current inventories.
ON-SITE CONSULTATION
The next step in the process is for a project manager to visit the project space. This allows our team to confirm all measurements and site information so the delivery and installation go as smoothly as possible.
INITIAL DESIGN & QUOTE
Our highly-qualified, professional design team works closely with our sales staff to provide our clients with creative solutions to meet their needs at the lowest possible cost. An itemized proposal is provided along with a design portfolio to show exactly what we are offering for your project.
FURNITURE ORDERING,
PREP & STAGING
After your furniture order is signed, new product is ordered, and our team works efficiently to pull, clean and assemble the preowned product, before it goes into our staging area, ready for you.
PRE-CONSTRUCTION MEETING
Once all product is ready, our team will visit the jobsite again and meet with the other contractors to ensure everything is ready for the furniture delivery.
SCHEDULING / PROJECT MANAGEMENT
Our team is involved every step along the way, including project management and scheduling, so that your employees can stay focused on your business.
DELIVERY & INSTALLATION
Our highly trained service team will work with you before, during and after installation to ensure your project is completed accurately and on schedule.
FINAL WALK-THROUGH & PROJECT PHOTOGRAPHY
Once installation is complete, our team will walk through with each client to ensure complete satisfaction.
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